Preliminary analysis of customer needs and formation
of technical requirements for the system
At this stage, the analysis of business processes and the technological base of the customer is carried out, general requirements for the functionality of the system are specified. Based on the results of the analysis, and also on the basis of the financial capabilities of the customer, a decision is made on the use of Onyma products:
Leasing of the product installed on the shared servers of JSC "Stack Soft"
Leasing of the product installed on the dedicated server JSC "Stack Soft"
Acquisition of a license for the product and installation of the product on the Customer's own servers
Acquisition of a license for the product and installation of the product on the dedicated server JSC "Stack Soft"
Formation of the TOR for implementation.
At this stage, a specific set of measures for implementing the Onyma product and integrating it into the technological infrastructure of the customer is specified, including the identification of mechanisms for the interaction of Onyma automated systems with service provision equipment, protocols and statistics collection methods, authorization schemes (in the case of Onyma Billing), identification of mechanisms for interaction with other information and reference systems of the customer.
At this stage, a calendar work plan for the implementation is agreed upon.
Installation and configuration of hardware and software.
Depending on the chosen method of using the Onyma product, software setting and adjustment are carried out.
Adjustment of Onyma and related systems, training of system administrators.
At this stage, the Onyma product is configured in accordance with the developed TOR, along with the adjustment of associated systems. Training of system administrators of the customer in operating the system for the purpose of further system adjustments reflecting the changes in the automated processes is provided.
Entering information into Onyma and training the customer's personnel.
At this stage, the database of the configured Onyma product is supplemented with transferred or updated information on automation objects, description of equipment, description of tariff policy and product catalog, customer information, information on the structure of the company, normative and reference information, etc. in accordance with the intended use of the product.
Personnel training in operation of the system interface is conducted.
Trial operation.
At this stage verification of the correct configuration of the Onyma product, detection and elimination of inaccuracies in the configuration is carried out.
Data actualiszation and transfer to commercial operation.
At this stage, the data are updated and the system is transferred to the industrial operation mode.
Subsequent interaction with the customer takes place in accordance with the selected scheme and the support and maintenance regulation.
IF YOU ARE LOOKING FOR ANSWERS TO IMPORTANT BUSINESS QUESTIONS AND THINKING ABOUT WAYS TO INCREASE INCOME AND REDUCE COSTS, CALL OR WRITE US, WE SHALL ILLUSTRATE WITH EXAMPLES THE WAYS WE COULD BE USEFUL TO YOUR COMPANY, THE TASKS SOLVED BY US IN YOUR INDUSTRY AND THE WAYS WE INTEND TO HELP YOUR PARTICULAR BUSINESS IN BECOMING MORE EFFECTIVE.